PainChek® Universal

Enabling best-practice pain management for all people everywhere

Beyond pain scores

Beyond pain scores: Personalised pain profiles delivering better care

Because better outcomes start with better insights

Through years of continuous improvement, PainChek® has become a reliable and trusted tool empowering caregivers to truly understand a person’s pain – because everyone’s experience is unique.

With AI-driven technology and user-guided features, PainChek® identifies pain with consistency in any care setting, creating personalised pain profiles that help deliver better care outcomes for those who need it most.

  • Available on mobile: Download from the iOS App Store or Google Play.
  • Fast and efficient: Complete digital pain assessments in under 3 minutes.
  • Quick and easy set-up: Seamless online onboarding, training and implementation in just 6 weeks.
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What providers say

The question we always ask is: what is most important for the resident, but also for the family? Every time, they just want their loved one to be pain-free. A big part of that comes down to better pain management through PainChek®. It enables accurate pain assessment upfront, as well as a quicker response time and follow-up. We now have zero chemical restraints for residents.

Director of Care & Services at St Mary’s Villa

Who it's for

Who it's for

PainChek® Universal enables best-practice pain management for all people, everywhere. This includes those who cannot verbalise their pain, those who can self-report, and those who fluctuate between the two.

The PainChek® App is clinically proven to improve pain assessment and treatment for people with moderate to severe dementia in aged care. Our cloud-based digital tool is available to professional carers in residential aged care facilities or home care settings. PainChek® Universal also includes access to the Numerical Rating Scale, one of the top recommended rating scales for those who can self-report their pain.

To find out how PainChek® Universal can transform patient care in your facility, book an appointment with a member of the team today.

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PainChek Analytics

Improve pain management with PainChek® Analytics

PainChek® Analytics, a built-for-purpose data intelligence portal, is available to all PainChek® clients (at no extra cost) to provide meaningful data insights to assist in optimising pain management and clinical outcomes for all people receiving care.

By consolidating historical pain assessment data, PainChek® Analytics provides clinicians with valuable and actionable insights that can support early detection of changes in pain trends, inform decision-making, personalise care planning, reduce clinical risks, and deliver consistent, high-quality care.

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Features

Personalised pain profiles

PainChek® creates detailed and nuanced pain profiles for each individual, improving clinical decision-making and delivering better outcomes.

Improved quality of care

Ongoing support

PainChek®’s expert team is on hand to support with day-to-day and strategic decisions relating to pain assessment.

Centralised, real-time data

All pain assessment data is stored securely and centrally in PainChek®’s detailed reporting suite, PainChek® Analytics.

Reduced risk

No duplication of effort or paper-handling reduces the risk of human error and inaccuracies.

Easy to use

A fast, objective tool empowers staff to accurately and consistently monitor pain, saving time and costs.

Digital transformation

PainChek® helps care homes digitise their process and become technology leaders.

Clinically validated & meets regulatory standards

PainChek® is a clinically validated medical device and meets regulatory standards for use in Australia, New Zealand, the United States, Canada, Singapore, Malaysia, the United Kingdom, and the European Union.

PainChek® has facilitated 20 million clinical assessments in aged care, enabling best-practice pain management across more than 1,900+ facilities worldwide

Seamless integration

Seamless integration

PainChek® fully integrates with all leading Care Management System (CMS) providers. These providers account for approximately 80% (or 205,000) of all aged care beds in Australia and cover six different digital care record providers in the UK.

This means that all PainChek® pain assessment data is fed seamlessly into the care management platform. There’s no manual handling and no duplication of effort.

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Testimonials

“Since we introduced PainChek® as a standard pain assessment tool for cognitively impaired residents in our facility, we have had a 72% increase in the number of pain assessments completed. This has translated into more pain interventions applied, including PRN medications and therapy-based solutions.”

Matt Kowald

General Manager, Residential Care Services, Barossa Village, Australia

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“Since Orchard Care integrated PainChek® into its comprehensive dementia strategy, it has seen many positive outcomes for its residents, including a 100% increase in pain assessments for those unable to verbalise pain, a reduction in distress response behaviours, and a reduction in the use of benzodiazepines and antipsychotics.

Additionally, external health professionals now request residents’ pain charts from Orchard, which is accessible via PainChek® Analytics”.

Cheryl Baird

Director of Quality and Care, Orchard Care Homes, United Kingdom

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“We were early adopters of PainChek® back in February 2018 and to date have undertaken nearly 9,000 assessments. With NRS now included in the same PainChek® app, our pain assessments have more than doubled. This is a fantastic result and has become the new standard for pain assessment.”

Ken Gao

Aged Care Nurse, St Louis Aged Care Parkside, Australia

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Managing Pain, Improving Lives

Managing Pain, Improving Lives: Real Stories

Discovering the stories of those involved with managing pain

Pain affects people in different ways. It is a complex experience and one which often requires the involvement of many people when in an aged care setting. Connecting these stories and understanding the perspective of all those involved and affected by pain, empowers the care sector to join forces and look at pain in a holistic way, ensuring the best care can be provided to those in need, especially when they don’t have the ability to reliably self-report their pain themselves.

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Our clients:

PainChek® is trusted by a number of large aged care providers and boutique facilities around the world. Some of our clients include Allity in Australia, Summerset Group in New Zealand, St Michael’s Health Group in Canada, and Orchard Care Homes in the UK.

Allambie Heights Village PainChek
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Our partners and supporters:

At PainChek, we are committed to enabling best practice pain management for all people, everywhere. As part of our vision, we are proud to partner with leading aged care industry associations, peak bodies, medical practices, research facilities and clinical system integration partners.

The Australian Pain Society Logo PainChek
CSIRO Logo PainChek
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Dementia Australia Logo PainChek
Leecare Solutions Logo PainChek
Manad Plus Logo PainChek
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Accreditations:

PainChek® is trusted by a number of large aged care providers and boutique facilities around the world.

Sensiba ISO/IEC 27001 Certified
Sensiba SOC 2 Type 2
TÜV SÜD ISO 13485
NHS
Cyber Essentials Certified

PainChek® has facilitated 20 million clinical assessments in aged care, enabling best-practice pain management across more than 1,900+ facilities worldwide